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Complete Point-of-Sale Systems, Support


On-Line Support : All of our complete point-of-sale systems come with FREE on- line support. Just complete the form below and one of our support technicians will get you a response within 24 hours, usually sooner!

Support Agreements: Availabe for live technical assistance using our 877-POS- ASSIST (877-767-2774) phone number. We offer on-site help on a business hour or even 24 / 7 / 365 basis in most areas of the United States. Call 877-767-3210 or click here for more information on support agreements.

ON LINE SUPPORT TICKET FORM

Please describe the nature of your technical issue:

Your contact information:

First Name: Last Name:
E Mail: Phone:
System Type: POS System Registration Code :
       


 

 
Download Drivers, Utilities, Instructions and Reports
Drivers:    
Item
File Comments
CREST Touch Screen
POSS_Touch .zip All our touchscreens utilize the industry standard ELO driver.
Epson Thermal Receipt Printer Package EpsonDrivers09.zip All our printers utilize the Epson standard and our software is designed to use this as well.
Customer Display
POSScustomerDisplayDriver  
TSC-TTP 244 Plus Label Printer tscttp2442009.zip  
MSR OPOS idtechopos09.zip  
USB to Serial Cash Drawer prolific.exe  
EVO Printer Driver EVORP1DriverThermal  
Getting Started Guide POSS-CRE Guide 2012  
     
Utilities    
Magnetic Strip Reader Configuration Utility (usb, kbw and keyboard)    
Customer Display Utility 8200 POSScustomerDisplayUtility  
Customer Display Utility 8000 POSScustDisplayUtil8000  
Usb 2 Serial Prolytic Usb 2 Serial Prolytic  
Usb 2 Serial Gigaware Usb 2 Serial Gigaware  
     
     
Printer Instructions Section (Guides and Videos)    
TSC 244 Label Printer Using the TSC 244 Printer  
  Loading ribbon video  
  Loading labels/tags video  
  Power on Utility video  
  Printer Diagostic  
  Firmware Update 686  
     
TSC 245 Label Printer Loading Ribbon Video  
  Loading Labels/Tags Video  
  Power On Utility Video  
  Cutter Installation Video  
     
Report Download Section    
Report Name File Description
Customer Email
Listing
CustomerEmaiList Customer Last Name, First Name, Telephone Number and Email Address. Sorted by Last name, this report can be saved as a .csv or .xls file to edit and upload to your email management system.
     
MS OFFICE 2003 msoff23 Integration Tools
PC Charge pccharge593 Update Application
Label Matrix 7 labelmatrix7.exe Update Application Requires Reg. Code
Label Matrix 8 LM86 Update Application 01/20/2012
SQLManagement Studio SSMSE Microsoft SQL Management Studio Express
for 32 bit OS
     
     
     


Sample Databases:
Bar Database bardb.zip Download and unzip to your D:\POSDATA\DATA directory (this will overwrite your existing database unless you specify a different directory  
Retail Database retailDb.zip Download and unzip to your D:\POSDATA\DATA directory (this will overwrite your existing database unless you specify a different directory  
Blank Database cre2000    
Quick Serve Database crebak this is version sql 125  
       

 


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